Quality healthcare delivered wherever you are
Connect with a doctor online through Hey Doctor, our dedicated telehealth platform. Book your appointment, speak with a doctor by secure video or phone, and access prescriptions, medical certificates and referrals when clinically appropriate.
Book Online
Choose a convenient appointment time through Hey Doctor.
Consult From Anywhere
Speak with your doctor securely by video or phone.
Get What You Need
Prescriptions, certificates and referrals can be provided when appropriate.
Healthcare services available through secure Telehealth
Many everyday healthcare needs can be managed through Telehealth, providing convenient access to medical care without visiting the clinic.
GP Consultations
Pathology Referrals
Medical Certificates
Radiology Referrals
Prescription Renewals
Chronic Disease Reviews
Specialist Referrals
Follow-Up Appointments
Meet the experienced professionals behind your care
Why patients choose Supernova for convenient Telehealth care
Access trusted healthcare from wherever you are, with secure consultations, experienced practitioners, and personalised support tailored to your health needs.
Convenient Access
Receive quality healthcare without travelling, making it easier to fit appointments into your day.
Experienced Clinicians
Consult with trusted healthcare professionals who provide the same personalised care you receive in the clinic.
Secure Consultations
Your appointments are conducted through secure platforms, ensuring your privacy and confidentiality are protected.
Ongoing Care
Access prescriptions, referrals, follow-up appointments, and continued support from your regular healthcare team.
Your online healthcare journey made simple and convenient
Access quality healthcare from wherever you are. From booking your Telehealth consultation to ongoing follow-up care, we make every step simple, secure, and patient-focused.
1
Book Your Telehealth Appointment
Choose a convenient appointment time online or contact our team to arrange your Telehealth consultation.
3
Receive Personalised Care
Your doctor will assess your condition, provide medical advice, and arrange prescriptions, referrals, or certificates where appropriate.
2
Connect With Your GP
Join your scheduled phone or video consultation and discuss your symptoms, concerns, or healthcare needs with your doctor.
3
Receive Personalised Care
Following a thorough assessment, we'll recommend a tailored treatment plan designed to support your health, recovery, and long-term wellbeing.
4
Follow-Up When Needed
We'll continue supporting your health with ongoing Telehealth reviews or in-clinic appointments whenever additional care is required.
Everything you need to know before your visit
Booking is easy. You can schedule your appointment online, call our reception team, or visit the clinic. We'll help you find the most suitable healthcare professional for your needs.
Some services can be accessed directly, while others may require a referral. If you're unsure, our friendly team can advise you before you book.
Please bring your Medicare card, any relevant referral letters, imaging or pathology results, a list of current medications, and any other important medical information.
Billing arrangements vary depending on the service and your eligibility. Please contact our reception team for the latest information about consultation fees and billing options.
Yes. If you have a preferred doctor or practitioner, we'll do our best to book you with them, subject to their availability.
If further investigation or treatment is required, your practitioner can arrange referrals, pathology, radiology, or follow-up appointments to ensure you receive the appropriate care.
Yes. If you need to change your appointment, please contact our reception team as early as possible so we can assist you and offer the appointment to another patient.
Here When You Need Us
Take the next step towards better health.
Our experienced team is here to provide the care, guidance, and support you need with confidence.
